Visit me at http://www.BobsPlanet.net, or email me at
Bob@BobsPlanet.net
Professional History
• Proven ability to guide a team
through persistence, dedication and leadership.
• Ability to work alone with little to no supervision given
complex tasks to complete. Often given responsibility for developing a project
for which no prior experience had been obtained.
• Served in
the capacity of directing information security management, and the development
and implementation of risk management measures throughout most of my career.
Professional Summary
·
Extensive systems
and security management experience resulting from over twenty years work in the
field, working with experienced professionals across multiple platforms and
systems.
·
Leadership of a
team assigned to the overall stability of the systems and software used by the
largest financial data company in the world.
·
Systems
management and analysis including network traffic statistics and forensic
research to determine cause of failure or network intrusion origin, including
implementation of security measures using various SNMP monitoring systems (HP OpenView, DameWare, Formula)
·
Disaster recovery
planning including implementation of Veritas and
Seagate Backup software.
·
Network storage
management including installation and configuration of CD library drive units
and RAID 5 drive sets for data security and recovery, and monitoring of SAN
systems.
·
Advanced LAN/WAN
administration experience, including dial-up, PPP, TCP/IP, Frame Relay, PPTP,
VPN, SNMP, POP3, RAS/SAS, and network testing and analysis.
·
Project
management and direction including development, implementation and
administration.
·
Enterprise-wide
Microsoft Exchange server administration under Windows Server 2003, to include
the administration of onsite servers as well as 40 offsite exchange servers
·
Information and
network security across multiple platforms, including firewall management.
·
Experience with
network connectivity across LAN/WAN including analysis and troubleshooting
·
Extensive
cross-platform familiarity including the Windows family, Unix,
Linux, and VMS.
Professional Experience
Oct.
2006-Present
NETWORK OPERATIONS MANAGER
·
Staff management
of a large department of systems controllers and administrators spanning
several platforms and environments responsible for infrastructure and software
support.
· Administration and support of a worldwide network supporting major international markets comprised of over 4500 servers worldwide, in a strongly ITIL-based management structure.
· Management of a team responsible for systems and network information security utilizing various SNMP trap based software products, and NIDS (Network Intrusion Detection System).
·
Oversight for a
network specifically designed to guarantee the delivery of data through
resilient failover systems, and switched networks capable of avoiding downtime
during a system or network failure seamlessly to the customer.
· Project management in turnkey operations from implementation through support and administration of ongoing process-oriented quality assurance.
· Management and coordination of systems controllers, engineers and developers responsible for guaranteeing the integrity of data and the security of the networks that provide service to a global infrastructure.
·
Administration of
a structured incident/problem management process which includes escalation
procedures spanning through several tiers of upper level support, ensuring a
maximum uptime of critical systems that support markets around the globe.
Jan.
2001-Oct. 2006
INFORMATION SYSTEMS MANAGER
·
Management of IT
department, including training of employees and support staff, as well as
performance reviews. Project management
and supervision for various design and software implementations and change
controlled processes.
·
Network design
and system integration/installation on an Active Directory Windows 2003
server-based network. Installation of
several servers performing a range of functions from Primary Domain Controller,
to voicemail system management. SQL, Bentley LM, and Advantage server
administration.
·
Development and
maintenance of information security infrastructure including firewall, software
network/systems analysis, and security reporting software.
·
Linux and Ubuntu file server configuration and administration.
·
Design and
implementation of two external business network solutions, including servers,
workstations, routers, switches and cabling.
·
Provision of
advanced server/LAN/WAN administration under Windows and Unix, including DNS,
DHCP, Exchange server management, ICS Firewall.
·
Remote
installation and management using RAS and VPN, as well as remote installation
and distribution of software using
Sep.
2003-Oct. 2006
Secret
Clearance Department of Homeland Security, US Coast Guard, St. Louis
MO
SENIOR NETWORK ENGINEER
·
Project
management and team development for a team of 7 engineers and interns
maintaining a network of over 6000 users.
·
Network systems /
server administration (Active Directory under Windows Server 2003) for 22 state
AOR (area of responsibility), including 3rd level support for
Regional Managers, and remote server administration.
·
Advanced
troubleshooting of network security risks, including forensic analysis and
packet sniffer technology for the detection and prevention of intrusion into a
network that contains national security sensitive information.
·
Network
administration for 55 servers, including massive 22-state deployment of over 60
servers operating under Active Directory.
·
3rd tier support
for LAN/WAN area including remote administration using DameWare,
2000-2001
SENIOR
SUPPORT ANALYST, INFORMATION SYSTEMS
·
Supervision of
network analysts and coordination of projects as a liaison with management,
including training, evaluation, and supervision onsite.
·
Operation at a 3rd
level support capacity to all the analysts, providing training, networking,
systems and advanced server support across various platforms.
·
Responsible for
maintaining a network of thousands of PCs and peripheral equipment for users
across a vast network in the St. Louis Metropolitan area. Region includes all medical group personnel
and offices.
·
Remote network
management using PCAnywhere and
·
Support of
Windows and Unix based network and Novell infrastructure, including securities
administration and system/device implementation.
·
Information Security
administration and management under various operating platforms, ensuring vital
data quality to thousands of users.
Education / Certification
MCSE Microsoft Certified Systems Engineer(2K), ITIL Certification
for Structured IT Management, MCSA Microsoft Certified Systems
Administrator(2K), CompTIA A+ Certified
Computer Technician, CompTIA Network+
Certified, IBM Certified laptop, desktop and server. Current Secret
Clearance Feb. 04
Computer science and
management, information systems.
Military
Served
in the United States Air Force from 1985-1989, stationed at Holloman AFB, NM
Support
Systems Administration responsibilities while assigned to the Aircraft
Maintenance Squadron.
Honorable
Discharge, Mar. 1989.